Contact information
Contact information
Mayvenn is an online store at shop.mayvenn.com. A real person reads every message, and we reply within one business day, Monday to Friday, 9am to 5pm ET.
help@mayvenn.com. If your question is about an order, include your order number. It usually saves a round trip.
Contact form
Send us a message at shop.mayvenn.com/pages/contact-us.
Phone
Mayvenn does not offer phone support. Email or the contact form is the fastest way to reach us.
Order status and tracking
Sign in to your account to see order status, tracking and past orders. You also get a shipping confirmation email with a tracking link as soon as your order leaves us.
Returns address
Mayvenn Returns
1270 Caroline St
Ste D120 #350
Atlanta, GA 30307
This address is for returns only. It is not a store, so please do not drop off returns in person. Email help@mayvenn.com with your order number before you send anything back. Full terms are on the Returns and Exchanges page.
Licensed stylists and wholesale
Licensed hairstylists, braiders and cosmetology students can apply for Mayvenn Pro at shop.mayvenn.com/pages/mayvenn-pro. For wholesale or retail partnerships, email help@mayvenn.com with "Wholesale" in the subject line.
See also: Shipping policy · Refund policy · FAQ