Frequently Asked Questions
Do 360 Lace Wigs need to be customized?
Yes, our 360 Lace units should be customized. Customizing your wig will make it better suited for your hairline and will help it blend seamlessly.
How long will my wig last?
Wigs can last for months, even years! The key to making your wig stand the test of time is proper care and maintenance. Shampooing and conditioning properly, detangling, and removing your wig at night all help it stay in good shape.
How should I put my wig on?
Putting your wig on is simple, once you get the hang of it. You'll need to start with a flat, braided foundation and a wig cap that matches your skin tone. We suggest using a strong gel, spray, or tape to secure your wig at the hairline, like Got2b Glued Spray or Bold Hold.
Can I wash my wig?
Yes, shampooing and conditioning your wig are important to making sure it lasts! Cleanse your wig once per week, or less often depending on how often you wear it. You may need to cleanse the lace and hairline more often to remove product buildup. We send out wig care tips with each order, so you'll have all the information you need.
Can I dye my wig?
Yes, wigs that come in the color Natural Black have not been pre-colored, so they are ok to be dyed or lifted. However, wigs that come in colors #1 Jet Black or #2 Chocolate Brown have been pre-colored and shouldn't be processed any further.
How should I store my wig?
Properly storing your wig is essential to making it last. Store it on a wig head or in its included packaging to keep it protected and neat.
Will my wig shed?
Just like the natural hair on your head, all wigs experience some shedding. But, it can be lessened with proper care. Making sure to properly protect, detangle, and store your wig at night will all help to avoid shedding. All orders come with care tips, so you'll have the information you need to properly care for your Mayvenn wig.
Can I use hot tools on my wig?
Yes, you can use heat to style your wig, but make sure you're using a heat protectant. Protecting your unit from any heat damage before using a curling iron, flat iron, or wand makes a big difference for how long your wig will last!
How long does shipping take?
Mayvenn offers free standard shipping on all orders, no minimum necessary. This product usually takes 7-10 business days.